customer journey
中文釋義
客戶從接觸到購買的全過程。
The complete experience a customer has from first contact to purchase.
常用搭配
- map the customer journey繪製客戶旅程
- customer journey stages客戶旅程階段
- smooth customer journey順暢客戶旅程
例句
- A good app makes the customer journey easy.好的應用讓客戶旅程更輕鬆。
- Marketing analyzed every step of the customer journey.市場部分析了客戶旅程的每一步。