customer journey mapping
中文释义
描绘客户体验过程的工具
Visualizing the steps a customer takes to interact with a product or service.
常用搭配
- customer journey mapping workshop客户旅程图工作坊
- use customer journey mapping运用客户旅程图
- customer journey mapping tool客户旅程图工具
例句
- Customer journey mapping showed where buyers gave up.客户旅程图显示了买家在何处放弃。
- The team ran customer journey mapping before the redesign.团队在改版前做了客户旅程图。