user journey
中文釋義
用戶旅程，用戶與產品交互的全過程
The complete experience a person has while interacting with a product or service.
常用搭配
- map the user journey梳理用戶旅程
- smooth user journey順暢用戶旅程
- entire user journey完整用戶旅程
例句
- A confusing menu ruined the user journey on the food app.混亂的菜單毀掉了這款外賣應用的用戶旅程。
- We studied the user journey to reduce drop-offs at checkout.我們研究用戶旅程以減少結賬環節的流失。