user journey mapping
中文釋義
用戶旅程映射，分析用戶與產品互動的過程。
Analyzing the steps a user takes when interacting with a product.
常用搭配
- conduct user journey mapping繪製用戶旅程
- detailed user journey mapping詳盡旅程圖
- user journey mapping workshop旅程映射研討
例句
- The designer used user journey mapping to see where shoppers got confused.設計師用用戶旅程映射找出顧客困惑的環節。
- Our team ran user journey mapping before redesigning the checkout flow.團隊在重新設計結賬流程前做了用戶旅程映射。