social listening
中文釋義
社交聆聽，監測社交媒體上品牌相關討論。
Monitoring social media to understand public opinions about a brand.
常用搭配
- social listening tool社交聆聽工具
- conduct social listening開展社交聆聽
- social listening report社交聆聽報告
例句
- Through social listening, the brand noticed a trending complaint.通過社交聆聽，品牌注意到一個熱議的投訴。
- The team used social listening to track reactions to the launch.團隊用社交聆聽追蹤發佈會的反響。